Refund policy
Gouge Worldwide - All Sales Are Final: Refund and Return Policy
At Gouge Worldwide, we are committed to ensuring the satisfaction of our customers while maintaining a straightforward and fair purchasing process. Please review our policy below:
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All Sales Are Final: Please note that all sales are considered final upon purchase. We encourage our customers to review their orders carefully before completing their purchases.
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Problem or Defect Resolution: In the rare event that you receive a product with a defect or problem, we are here to help. We will provide a solution to fix the issue as long as you reach out to us within 48 hours of receiving your item.
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48-Hour Notification Window: To be eligible for problem resolution, you must contact us within 48 hours of receiving your order. This allows us to address and rectify any issues promptly.
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Contact Method: Please reach out to us via email at gougecustomerservice@gmail.com with a detailed description of the issue and any relevant photographs or documentation. This will enable us to assist you more efficiently.
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Exclusions: This policy does not cover damages or issues caused by misuse, accidents, or normal wear and tear.
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Discretionary Considerations: While our policy is all sales are final, we may, at our discretion, consider exceptions in extraordinary circumstances.
We appreciate your understanding and your business. Our team at Gouge Worldwide is dedicated to ensuring a positive experience for all our customers.